Refund Policy
At Arcade Acres, we take pride in providing high-quality garlic products, from fresh bulbs to dried goods. We want every customer to be satisfied with their order. Please review our refund policy below:
Fresh Garlic (Seed & Culinary)
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Due to the perishable nature of fresh garlic, all sales are final once shipped.
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If your order arrives damaged or spoiled, please contact us within 48 hours of delivery with photos, and we will issue a replacement or store credit.
Dried Garlic (Slices, Powder, Rubs & Spices)
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For dried garlic products, refunds or replacements are available if the product is unopened and returned within 14 days of delivery.
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If your order arrives damaged, incorrect, or defective, we will replace the item at no cost.
General Notes
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Shipping costs are non-refundable.
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Refunds are processed back to the original payment method within 5–7 business days once approved.
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To request a refund or replacement, please email us at Pogo@arcadeacres.com with your order number and details.
We value your trust and will always work to ensure you’re happy with your garlic.